Safety and Service

The Metro trains are driverless, but there is staff on board to assist passengers. Our Metro Stewards are present in the trains and on the stations.

Our Metro Stewards help to provide a safe and secure environment. Their job is to assist, guide, provide information and inspect tickets. For example, a wheel chair user is welcome to request assistance when boarding the train or to ask the steward to hold the train longer than usual so they can alight safely.

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