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Safety and Service

The Metro trains are driverless, but there is staff on board to assist customers. The Metro Stewards are present in the trains and on the stations.

The Metro Stewards help to provide a safe and secure environment. Their job is to assist, guide, provide information and inspect tickets. For example, a wheel chair user may request assistance when boarding the train or ask the steward to hold the train longer than usual so they can alight safely.

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