PROTECTING YOUR PERSONAL DATA IS IMPORTANT FOR US!

Your safety and security is important to us. Therefore, we would like to inform you about our privacy policy which describes how we treat the personal information you may have given us. You can read our Privacy Policy here

You can read our Privacy Policy here CLOSE

Fare evasion tickets

Passengers travelling without a valid ticket or travel pass will receive a fare evasion ticket.

From 18th January 2014 the following prices are applicable for fare evasion tickets in the Metro:

 Adult:    DKK 750
 Child:     DKK 375
 Dog:   DKK 375
 Bicycle:    DKK 100

Fare evasion ticket complaints
If you wish to complain about your fare evasion ticket, you may send a written complaint to Metro Customer Services, either by using this webpage or by regular mail, within two weeks of receiving the ticket.

Use the online form

By regular mail:
Metro Customer Services
Metrovej 3
DK-2300 Copenhagen S

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